Help Center
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Navigating the Subtext platform
Subscriber support
Subscriber support
Getting started as a host on Subtext
Onboarding
Navigating the Subtext platform
How to Navigate the Dashboard
Dashboard tips
Sending Segmented Broadcasts
Reporting
Using Auto-Reply
Embed
How to be a great host
How to grow your audience
Marketing
How users can signup
How to create great content
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Help Center
Navigating the Subtext platform
Subscriber support
Subscriber support
Getting started as a host on Subtext
Onboarding
Navigating the Subtext platform
How to Navigate the Dashboard
Dashboard tips
Sending Segmented Broadcasts
Reporting
Using Auto-Reply
Embed
How to be a great host
How to grow your audience
Marketing
How users can signup
How to create great content
Navigating the Subtext platform
A collection of technical 'how to's' and instructions on how to navigate the Subtext dashboard.
How to Navigate the Dashboard
Dashboard Orientation
How to send a broadcast
How to read messages and respond
How to send replies
How to filter and ‘star’ messages for quick navigation
How to send a “templated” response to FAQs
How to take notes on subscribers
How to update campaign details
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Dashboard tips
How to log in and change your password
Create a phone shortcut to the Subtext mobile dashboard
How to send a Contact or "vCard" in a broadcast
How to create a promotion code
How to unsubscribe a user
How to turn email notifications for unread messages on/off
What elements of Subtext do I need to contact customer support for?
Promotion FAQ's
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Sending Segmented Broadcasts
How do I send a segmented broadcast?
How do I use segmented broadcasts and subscriber tags?
What are the differences between the Send To audience dropdown options?
How do subscriber tags work?
How do location-based segments work?
How do I send a segmented broadcast using location tags?
How do I collect subscriber location data and send location-specific segmented broadcasts?
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Reporting
What data is available in monthly links reports?
What campaign performance reports are available and where can I access them?
When are new campaign reports made available?
What data is available in the monthly Broadcasts report?
What file format are campaign reports?
What data is available in the monthly Tags report?
What data is available in my monthly Subscribers report?
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Using Auto-Reply
What are some use cases for auto-reply?
How do I create an auto-reply?
What are the limitations of auto-reply triggers?
Can auto-replies be edited/deleted?
Can I also tag the users that reply with a trigger?
How do subscribers receive auto-replies?
What are automatic replies?
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Embed
How to customize your campaign's embed
