Subtext dashboard users are required to set up Two-factor authentication for login.
Two-factor authentication is an added layer of protection to ensure the security of your Subtext account. This sort of authentication immediately neutralizes the risks associated with compromised passwords. If your password is hacked, an intruder cannot gain access: without approval at the second factor, just a password becomes useless.
How do I set it up?
See below for step-by-step instructions to set up your account.
- When you login to your Subtext account, you'll receive this prompt first.
2. You'll then be asked to download an authenticator app. This authenticator app will need to be downloaded onto your mobile device to complete this process. Authenticator apps can be downloaded from your phone's app store and are a secure and convenient way to prove who you are.
Here are some authenticator apps we recommend:
3. Once you download your authenticator app, tap the "+" sign in the app and then click the option to scan a QR code. You'll use your authenticator app to scan the QR code on the Subtext screen. Then follow the instructions on the app to complete validation.
**Be sure to write down, screenshot, or print these codes in the event you lose access to your authenticator app. It’s not likely, but anything is possible! Please note that once you exit this screen, you will not be able to access your recovery codes again unless you reset your two-factor authentication setup.
And voila! You can simply login to your campaign dashboard from there.
Resetting your two-factor authentication setup
If you want to reset your two-factor authentication or generate new backup codes, all you need to do is navigate to your host dashboard, click on the host icon in the top right corner, and select “Two-Factor Authentication” from the options drop down panel.
