Segmentation

What is segmentation?

Segmentation is hyper-targeting smaller groups within your existing audience. This can be based on their interests, texting preferences, home city, or anything really. 🏈 🍿 🌏

And it’s super easy to set-up! 

How do I send a segmented broadcast?

Before you send out a segmented broadcast, you must have audience segments set-up in advance.

Check out this article for ways to create audience segments!

When you are ready to send a segmented broadcast 

  1. Click on New Broadcast in the top navigation bar.
  2. Click the Edit Audience section of the broadcast composer and a modal will appear to select your audience you want to message; it should be set to All Subscribers by default.

    Screenshot 2024-06-21 at 12.58.50 PM
  3. From the dropdown, select one of the audience condition options. 

    1b - Dropdown Open

  4. An input box will appear below the modal's audience you selected.  Once you select your condition, just begin typing your tag and a list of suggested existing subscriber tags will appear. Click the suggested tag to confirm your selection.  

    2b - Tags

    **You can even select multiple conditions, such as a tag AND a location. 

    2c - Tags and Locations

  5. Once you've selected your conditions, you'll see them reflected in your audience to broadcast to. 

3c - Tags and Locations
6.   Continue to fill out your broadcast body and other optional fields.

7.   Once you are finished, click send/save/schedule as you would a regular broadcast.